FAQ's

Q.1 How to prevent luggage being lost in transit?
Q.2 How can I make international calls from my hotel?
Q.3 Is the currency used in Hong Kong the same as that of the mainland?
Q.4 Is it possible to receive counterfeit money in China and if yes, how to identif;y the them?
Q.5 Can I use RMB in Macau and Hong Kong?
Q.6 How about the taxi in China?
Q.7 Do I need to know Chinese to travel in China?
Q.8 What is the Chinese meeting etiquette?
Q.9 What are the gift-giving etiquette and the related taboos?
Q.10 What is the Dinning Etiquette?
Q.11 Is there any dress code for the Beijing Duck Dinner and the Opera and other occasion?
Q.12 Which season is the best for traveling in China?
Q.13 Is China a safe country to travel?
Q.14 What happens if I get sick in China during my tour?
Q.15 Should we have vaccinations to travel to China? If yes, what kinds of vaccinations do we need?
Q.16 Do I need travel insurance when coming to China?
Q.17 How can I keep away from pickpockets?
Q.18 Is bike riding a good way of exploring city life in China?
Q.19 What are hotels like in China?
Q.20 What time can I check in and check out of the hotel?
Q.21 What are the usual sizes of the beds in China hotels?
Q.22 Is electronic ticket used in China?
Q.23 What can I carry on a domestic flight in China?
Q.24 What is train travel like in China?
Q.25 How about the taxi in China?
Q.26 What are the different types of trains in China?
Q.27 Is Train Travel comfortable and convenient in China?
Q.28 Is train cheaper than Aircraft in China?
Q.29 What kind of buses can I take?
Q.30 Is there any subway in China?
Q.31 Can I rent a car in China?
Q.32 How to Bargain When Shopping in China?
Q.33 I am a vegetarian; can I get my preferred food in china?
Q.34 Will everything be closed over Chinese New Year?
Q.35 What businesses close over Chinese New Year?
Q.36 Will I be able to travel in China over Chinese New Year?
Q.37 Is it difficult to make travel bookings over the holidays?
Q.38 Is it possible to eat out on New Year's Eve?
Q.39 Where can I see fireworks on New Year's Eve?
 
 
Q.1 How to prevent luggage being lost in transit? top
In order to prevent luggage being lost in transit:
  • a passenger should lock his luggage;

  • make sure the luggage tag is secure, and the name, address and destination should be clearly filled out (English preferred);

  • the registered items on the luggage tag should be correct, especially the destination and flight number;

  • other labels and the luggage tags should be torn off.

Q.2 How can I make international calls from my hotel? top
International calls and overseas calls to the Hong Kong Special Administrative Region (SAR), to the Macao SAR or Taiwan and to some International countries may be made directly from hotel rooms with IDD lines. Some hotels will add a 15 percent service charge, which is usually added to the accommodation fee. With an IC card, you can also make domestic long distance calls and international calls from public telephones or you can ask about the long distance call service in your place of accommodation.

Q.3 Is the currency used in Hong Kong the same as that of the mainland? top
The currency used in Hong Kong, Macau and Taiwan is different.

Hong Kong: Hong Kong Dollar • Abbreviation: HKD$

Macau: Pataca • Abbreviation: MOP$

Taiwan: New Taiwan Dollar • Abbreviation: NT$

Q.4 Is it possible to receive counterfeit money in China and if yes, how to identify the them? top
Like many countries in the world, China is also suffers from counterfeiters.You should be much more careful when you receive a big note (100 Yuan or 50 Yuan); make sure that the note is not a fake. Hereafter we provide some easy ways to identify them:

  • The fifth edition of Chinese currency has a watermark on the left of the front side. You can see it clearly in the authentic paper money against the light

  • There is a security line in the middle of RMB100, RMB50, RMB20, RMB10 and RMB5 (the fifth set).

  • The Denomination ID in bottom-left of the front side color change hologram effect: seen from different angles, the denomination ID of ¥100 changes from green to blue, and that of ¥50 changes from golden to green.

  • Because of its special material, the authentic RMB will make a ringing sound when being snapped.

Q.5 Can I use RMB in Macau and Hong Kong? top
Of course you can. 100 Yuan is widely accepted in Hong Kong, however, the small domination such as 10 Yuan and 20 Yuan are not so popular. Usually, you pay them in RMB; they will give you changes in Hong Kong Dollar. Note that the exchange rate is not as satisfying as in mainland.

Q.6 How about the taxi in China? top
In most cities in China, there are quite a lot taxis available, which are cars painted either in red or yellow or green. Taxi fares may vary from city to city but they are supposed to be marked on the taxi window, and the drivers are supposed to use taximeter when you get on the taxi. Most taxi drivers don not speak English, it is better for you to have your destinations written down in Chinese so that you can show the address to the driver, and don’t forget to ask for a receipt or remember the number of the taxi in case you drop something in it.

Q.7 Do I need to know Chinese to travel in China? top
As a required course and universal education, English gains great popularity in China. Today more and more people in China can speak English, especially the youth, students, and employees of service trades such as hotels, restaurants, travel agencies, airlines, trains and banks. So you needn’t to learn Chinese for your trip in China. Under the help of your tour guide, the language barrier would not be a problem. However, if you are really interested in Chinese, you can try to learn this fascinating language.

Q.8 What is the Chinese meeting etiquette? top
  • Dress well and arrive at the meeting on time or slightly early.
  • Greetings are formal and remember to greet the oldest person first.
  • Handshakes are the most common form of greeting with foreigners.
  • Sit on the established seating pattern. If you are not sure, please do ask
  • Address the person by an honorific title and their family name.
  • A good eye contact and smile are necessary and appreciated.
  • Do not interrupt anyone, even if you disagree totally.
  • When speaking, be brief and make sure what you say is relevant.

Q.9 What are the gift-giving etiquette and the related taboos? top
  • Generally speaking, presents are given at Chinese festivals, birthdays, weddings, and the housewarmings.
  • A banquet is a most acceptable gift commonly.
  • Do remember to present gifts with two hands
  • Do not open the gifts when received.
  • Do not present the following gifts to Chinese as they are associated with death: clocks, straw sandals, a stork or crane.
  • Do not send pears and umbrella as gifts to lovers or couples because the pronunciation of the “pear” and “umbrella” sound like “separation” in Chinese.
  • Do not give scissors, knives and other cutting utensils to Chinese friends since they have the implication of cutting off relationship.

Q.10 What is the Dinning Etiquette? top
  • Arrive on time and bring a small gift to the hostess.
  • Host should let guest sit first and juniors should let the seniors sit first
  • Host often sit opposite the door to welcome the guests.
  • The host begins eating first and offers the first toast.
  • Learn to use chopsticks, and you can also ask for a knife and fork if you can't use chopsticks well.
  • Do not stick the chopsticks upright in the rice bowl
  • Do not beat on your bowl with your chopsticks.
  • Try to eat the food that is offered to you.
  • Put bones or other inedible parts of the food on the table or utensils for that purpose.
  • It has strict rules about finishing all the food in your bowl here.

Q.11 Is there any dress code for the Beijing Duck Dinner and the Opera and other occasion? top
Generally speaking, China is a country without strict dress regulations. People need to wear decent dress only at the important occasions, such as wedding, party, business, office and so on. For a pleasant tour with fun and relaxation, casual dress will be a good choice. If you just want to enjoy the Beijing Duck Dinner yourself, and then you only need the casual dress. However, if you intend to take part a special banquet or enjoy the opera there; the formal clothes should be dressed in.

Q.12 Which season is the best for traveling in China? top
In general, the best season to travel China is late spring and early fall around May, June, September, and October when the climate is nice and pleasant. However, you’d better avoid the period around May 1st and Oct 1st when is the long national holidays for Chinese, if you do not enjoy crowd.

Q.13 Is China a safe country to travel? top
Yes, it is true that China is generally regarded a safe country to travel in although there are some unavoidable petty crimes, such as pickpockets and scammers. So travelers need to take routine safety precautions just at home and especially be cautious with their personal possessions in public place. Following are some tips for travelers to avoid potential problems:

  • Do not show off the large amounts of money in public and keep your wallet out of sight.
  • Carry your passport, visa, credit cards, or other travel documents in a safe place on yourself or leave it on the hotel safe.
  • Leave the valuables in a safe place such as the hotel safe. Do not leave them in your room or carry them with you.
  • Take care of your own belongs in crowded areas such as railway and bus stations, local festivals, markets, tourist attractions and so on.
  • Do not travel any sites that are not open to foreigners
  • If you do need to exchange money, do it in the banks, hotels or other official exchange offices. It's illegal to exchange currency with others.
  • Respect the local customs and habits, and avoid dissension with people.
  • Follow the Chinese laws and rules when traveling China.

Q.14 What happens if I get sick in China during my tour? top
Most of time, if you get sick during your tour in China , you can be cured in the local hospitals. But, for some tours in the remote places, the hospitals could be far away, requiring the help of planes. Besides, the hospitals in China are different from those in western countries. It is possible for you to pay for the medical services in advance, and receive the compensation from your health insurance company later on. The reason for this is that most healthcare insurance companies of America and Canada don’t cover healthcare in China. So we suggest that you buy the trip insurance covering healthcare in China.

Q.15 Should we have vaccinations to travel to China? If yes, what kinds of vaccinations do we need? top
No special vaccinations are required for travel to China unless the traveler is coming from a yellow fever infected area. In general, it is advisable to follow the advice of the World Health Organization to have some vaccinations in advance. If you intend to visit those remote or rural areas in China, the following vaccinations are recommended to have before your trip: Hepatitis A, Hepatitis B (It is suggested to have vaccination of Hepatitis B for those 11 to 10 years old children who did not receive it as infants.), or malaria (There is a risk of malaria in remote areas of south China).

Q.16 Do I need travel insurance when coming to China? top
Yes, we suggest you buy the travel insurance before coming to China. Some people may think they’ve already had the personal insurance and thus there is no needs for the travel insurance. However, one may come across some unexpected troubles even though we don’t hope, such as injury and illness, during the trip in China. The affordable and convenient travel insurance will be of great help for traveler in the case. Most of the travel insurance companies provide trip cost cancellation and interruption insurance, emergency medical transport and medical expenses insurance. Please do carefully read the trip insurance policy, noting any deductibles, exceptions or exemptions for pre-existing conditions, diseases or area of the world.

Q.17 How can I keep away from pickpockets? top
China is famous for being safe in the world, but you might still be troubled by the pickpockets during traveling in China. Generally, the pickpockets are children whom people always neglect, so you should pay more attentions to your pockets and the children following you when walking in the crowd. Moreover, you’d better not expose your affluence in public because if you do that, you will be the target of pickpockets. The following words are some advices for you to keep off pickpockets. First, you should be alert to the strangers who try to approach you; then, you should beware of the valuables and hold your bags or pockets tightly among the crowd. As soon as some unusual jostles happen, you should check your pockets or bags at once; third, when taking buses or trains, you should look after your luggage well, and do not entrust it to the people you don’t know, and bring the valuables with you at any time; fourth, you should beware of the tricks of the pickpockets, for example, don’t pick up the money on the road.

Q.18 Is bike riding a good way of exploring city life in China? top
Bicycle is an economic and environment-friendly conveyance. It will take the tourists easily to some places that other transportations can’t get to. People can see the street scenes, visit the former residences of celebrities and call at the citizens’ homes via bicycles. Generally, the hotels and travel agencies usually offer bike hire services for the tourists. When you rent a bike, a certain certificate like passport should be showed. The rent is calculated by the day. Besides, you have to leave a deposit for the bike. It is worth noting that you should ask for a receipt from the renter when paying the deposit. If the bike is not broken when being returned, you can have back the deposit by means of the receipt. The following tips are about riding a bike in China: first, keeping to the right in the streets; second, stopping before the red light at the crossings; third, making a gesture to let the other people know you will turn; fourth, as soon as having an accident, you should go to the police at once; forbidding carrying a person in the back seat or making hand-free riding; avoiding taking a bike tour during the peak hour from 7:00 to 8:00 in the morning and from 16:00 to 18:00 in the afternoon.

Q.19 What are hotels like in China? top
In China, there are quite a lot of hotels, many of which are above three-star rating. Those hotels with star rating have to be evaluated by National Tourism Administration of People’s Republic of China according to a strict standard. Normally, the hotels above three-star rating offer the following services and facilities:

  • Equipping a color TV, refrigerator, telephone, and central control air-condition and a double curtain in one room.

  • Equipping a bathroom supplying hot water 24 hours a day, shampoo and bath lotion, soups, tooth brushes and pastes, sterile towels and glasses, and toilet paper in one room.

  • Offering one to two beds, bedlamps, pedant lamps, and a dressing table and wardrobe in one room.

  • Supplying an electric water heater to let you boil drinking water in your room.

  • Offering 24 hour room service.

  • Providing the services of foreign currency exchange and post card delivery as well as concierge service

  • Equipping Chinese and western restaurants, bars, cafés, banquet halls, multi-function halls, meeting room, business center, dance hall, massage room and beauty parlor.

Q.20 What time can I check in and check out of the hotel? top
Generally, the earliest check-in time of the hotel is 14:00 pm, and the latest check-out time is 12:00 am at noon. When you need to check in early, you please let us know in advance because the earliest check-in time is dependent on whether the room is vacant or not on the day when you arrive, and the late check-out time may charge extra money.

Q.21 What are the usual sizes of the beds in China hotels? top
The beds in China hotels, on the whole, can be divided into three types. The single bed is 1.2 meters wide and 2 meters long; the queen-sized bed is 1.5 meters wide and 2 meters long; the double bed or king-sized bed is 1.8 meters wide and 2 meters long. Here 1 meter is equal to 3.28 feet. It is worth noting that the size of double bed differs from hotel to hotel.

Q.22 Is electronic ticket used in China? top
Yes. From 2007, electronic ticket began to be used widely in China. You only need to show your valid certificate when checking in at the airport because your booking information has been recorded in the China airlines’ system. When you are identified by the airline, you can get the boarding pass and baggage tags.

Q.23 What can I carry on a domestic flight in China? top
Those articles that can’t be carried about but can be checked are kitchen knives, shears, big fruit knives, razors, scalpels, butcher steels, gravers, swords, spears, axes, chisels, hammers, awls, etc. Those articles that can be carried out but be limited in weight include hair spray or collar cleaner (at most 100 ml.), mousse (at most 100 ml.), perfume (at most 100 ml.), pesticide (at most 100 ml.), air freshener (at most 100 ml.), etc. Besides, the liquid medicines and infant food that exceed 100 ml should accept the X-ray examination.

 
Q.24 What is train travel like in China?

top
 
Q.25 How about the taxi in China? top
For the foreigners, train travel is a safe, funny and cheap way of traveling around China. Due to the convenience of taking trains, you can visit numerous places of interest and lean more about China and Chinese people. The trains in China can be divided into hard-seat, soft-seat, hard berth and soft berth, among which soft berth is most comfortable and expensive choice and fits for a long journey together with hard berth, which is cheaper than soft berth. By comparing to the above two berths, hard-seat and soft-seat are best choice for short trips due to their cheapness. Besides, at each carriage, there is one washroom, which sits at the end of the carriage. When you feel thirsty, you can get the hot water offered for free at each carriage or buy some soft drinks before getting on the train. If you feel hungry, you can go the dining carriage. Generally, shower or tub isn’t equipped on the trains.

Q.26 What are the different types of trains in China? top
In China, there are five kinds of trains viz. D Train (bullet train), Z Train (express and nonstop train), T Train (express train), K Train (fast train) and ordinary train.

Is Train Travel comfortable and convenient in China?
Train travel in China is actually comfortable and convenient if you choose right. Most trains consist of hard seats, soft seats, hard berths and soft berths, among which hard-seat is the cheapest way, and chosen by a great number of people; soft seat is more expensive and comfortable than hard seat; hard berth offers narrow bunks; soft berth is the most expensive and comfortable way, and chosen by small group of people, offering wider and cleaner bunks. If you take a short trip, hard seat or soft seat is recommended to you. If you take a long journey, hard berth or soft berth is more suitable for you.

Q.27Is Train Travel comfortable and convenient in China?

top
Train travel in China is actually comfortable and convenient if you choose right. Most trains consist of hard seats, soft seats, hard berths and soft berths, among which hard-seat is the cheapest way, and chosen by a great number of people; soft seat is more expensive and comfortable than hard seat; hard berth offers narrow bunks; soft berth is the most expensive and comfortable way, and chosen by small group of people, offering wider and cleaner bunks. If you take a short trip, hard seat or soft seat is recommended to you. If you take a long journey, hard berth or soft berth is more suitable for you.

Q.28 Is train cheaper than Aircraft in China? top
For the short haul, train is cheaper anyway. The only thing you need to do is to take care of your valuables such as wallet and passport to prevent the pickpockets. For the long haul, berths are better than seats, and usually cheaper than aircraft. However, when the airfare is discounted, train may be a little more expensive than aircraft.

Q.29 What kind of buses can I take? top
In most cities of China, you can take public city buses and long-distance buses, which are cheap transportations and suitable for traveling within city or short distance. Generally, the normal public city bus charges CNY 1 for one ticket, and might be crowded at rush hour; the air-conditioned public bus charges CNY 2 and is not very packed. Nearly all public city buses adopt self-service ticketing and don’t offer change, so before getting on the buses, you have to prepare some CNY 1 notes. As for long-distance buses (coaches), CNY 6 or more is charged for one ticket. You can take this kind of bus to visit the places of interest beyond the city

Q.30 Is there any subway in China? top
Yes. At present, subways can be found in many cities in China, such as Beijing, Tianjin, Shanghai, Guangzhou, Shenzhen, Nanjing, Hong Kong, Taipei and Kaohsiung. Apart from the above cities, there are also many other cities like Wuhan, Chengdu, Wuxi, Shenyang, Xi’an, Chongqing, Hangzhou, Suzhou, Harbin, Changchun, Foshan and Kunming with subways under construction.

Q.31 Can I rent a car in China? top
Yes. When those foreigners who have driving licenses in their home countries get a Chinese driving license through filling in Chinese Driving License Application Forms in district or county level vehicle administration offices and passing the examination on traffic regulations and road test because the international driving licenses are invalid in China, they can rent a car in the car rental companies. If the foreigner has three-year experience in driving, the above road test can be exempted.

Q.32 How to Bargain When Shopping in China? top
Generally speaking, bargaining can help you to buy some good things at a low price in China, so learning how to bargain is very useful. Here are some suggestions. Before purchasing the goods, you should make a general survey at the market to get a common price of the same item. Then you will become confident when bargaining with the seller. If you take a fancy to one thing, you should try your best to find the flaws on it to get an excuse to discount the article. When bargaining, you should be insistent and friendly, always with smile on your face. If the seller doesn’t make concessions on the offered price, you just walk away because in most cases, the seller will call you back to give in to you. Normally, you can get a 50% discount. When you bargain successfully, you should buy the article. If not, the seller will become angry with your impoliteness. Besides, generally, nearly all the sellers can speak a little English, so you never mind the language barrier.

Q.33 I am a vegetarian; can I get my preferred food in china? top
China is well-known not only for its long history and splendid culture, but also for its palatable and delicate foods. The vegetarian food in China stands an important place in Chinese food culture, and mainly consists of folk vegetarian food, court vegetarian good and monastery vegetarian food. The ingredients of vegetarian food are fresh vegetables, mushrooms, tofu, taro, etc. You can easily find the vegetarian food restaurants in the major cities of China, like Beijing, Shanghai, Guilin, Xi’an, etc. If you are a vegetarian, you should let your travel agency know in advance, and then they can arrange the vegetarian food for you.

Q.34 Will everything be closed over Chinese New Year? top
From the tourist's perspective, the answer is no. Restaurants, tourist spots, hotels, airports, etc., all will be open and ready for business. Some restaurants might have limited hours over the holiday period but for the most part, the tourist is not going to have any trouble with tourist-related (service industry) places being closed over the New Year.

Q.35 What businesses close over Chinese New Year?
top
Places that are closed: offices, some shops, factories and the like. While this pertains likely to long-time stays only, if you're planning to have anything custom-made (suits/clothing, furniture, bed linens) while in China, then you'll find that the factory will be shut over the holiday and unless you pay to have it ready before the New Year, you'll have to wait several weeks after the holiday for your items.

Q.36 Will I be able to travel in China over Chinese New Year? top
Yes, but be prepared to pay higher fares and see bigger crowds. Outside the service industry, most workers have at least one week's holiday. This translates into mass exodus from major cities to smaller cities or the countryside. Millions of migrant workers flood the big cities doing construction and other work and these jobs are on hold over the holidays. Bus terminals and train stations will be overflowing with people heading home to eat dumplings with families they haven't seen in a year.

Q.37 Is it difficult to make travel bookings over the holidays? top
Unequivocally, yes. While tourist destinations are open for business, you'll find fares for all modes of transportation hiked and top hotels booked out. Be sure to make your bookings early (two to four months ahead is not a bad idea) so that you uarantee your spot wherever you're headed. Of course, last minute arrangements can be made, just be prepared to pay a premium.

Q.38 Is it possible to eat out on New Year's Eve? top
Absolutely, but the rule is book ahead. Many restaurants and hotels will have New Year's Eve specials, just like they did over the Christmas holidays. Just book in advance if you're planning to dine somewhere special.

Q.39 Where can I see fireworks on New Year's Eve? top
Anywhere! The pyrotechnics are unbelievable on New Year's Eve. I recommend getting yourself ensconced with a glass of champagne in a top-floor bar or lounge at a five-star hotel (you don't have to stay there to enjoy a drink). Make sure you have a window seat and possibly earplugs. At midnight, you'll feel like you're in the middle of a Steven Spielberg war-movie as you'll hear firecrackers popping and rockets shooting in every direction. After you've enjoyed the view for a few minutes, take a walk along the street, cautiously avoiding lighter-happy youths - and experience Chinese New Year at street level.
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